Password Reset

Effective Monday July 1, 2013, the ANR Technology Services Password Reset Policy has been removed. The policy required you to reset your password every 90 days. With the expiration of said policy, you will no longer be required to do the reset. However, you may still wish to change your password from time to time, and we encourage you to do so. Instructions for changing your password can be found on the ANR TS Support Password Reset Page.

Please be aware that this policy change makes it even more important that you choose a strong and secure password. Strong passwords are at least 14 characters long and include some combination of upper and lowercase letters,numbers and symbols. Passwords should be kept private. Writing your password down and leaving it in a visible or easily discoverable location defeats having a password. If you must write your password down keep it in a private place like a locked file cabinet or your purse or wallet. Even better you could use a password encryption application on your device (please contact us for recommendations).

For more information on choosing secure passwords please read Brian Kreb’s excellent article, “Password Do’s and Don’ts”.

If you have any questions or concerns regarding this change please do not hesitate to contact ANR Technology User Services at 517-355-3776.


NOTE: If the directions below do not work, please see the document Resetting Your ANR Password using OWA (Outlook Web App)



Before you can use the online Password Reset Assistant, you must register your account. Registration involves answering two challenge questions e.g. “What is your favorite color ?”.

Register Account Icon

Once you have registered your account, you can use the online Password Reset Assistant to reset your password.

 Reset Password Icon

Please Note: It is especially important that you change your password before travel due to passwords being more difficult to reset when off-campus.

Unfamiliar with how to use either of the tools mentioned above? Below are detailed instructions for:

Registering Your Account

Resetting Your Password